Scottish Home Inspections needed an end-to-end system to handle the full customer journey, from enquiry through to on-site inspection and final report delivery. Previously, bookings were managed manually, inspection notes lived on paper or in the inspector's head, and there was no central place to track customers or schedule the work.
Public website
3-min booking
Inspector Portal
What was built
Public website
A professional custom-built website covering services, pricing, areas covered, FAQs and contact, SEO-optimised for key Scottish locations.
3-minute booking flow
A custom-built online booking system at booking.scottishhomeinspections.co.uk, streamlined from first enquiry through to confirmed inspection.
Inspector Portal
A central system for managing bookings, quotes, customer history, communications and report delivery: everything in one place, with no double-handling.
Mobile inspection app
Used on-site to capture voice notes, photos and reference building inspection standards. Works fully offline, syncs back automatically, then auto-generates a draft report for the inspector to review and finalise.
The delivered report
Auto-generated defect report, delivered within 24–48 hours, with defects categorised by severity and referenced to building standards
Note: Sample report shown for illustration only. Not a real property or inspection.
Services demonstrated
Custom Business ToolsAutomationBusiness Requirements & Solution Design
Credit: The client has offered a "Developed by Grounded Business Solutions" credit on their website.
№ 02
Silent Auction Manager
Built forSchools, clubs and not-for-profits
StatusBuilt and demonstrated, ready for its first event
The challenge
Many school and community silent auctions still run on paper registration, manual tallying of winning bids and a round of volunteer phone calls after the event. Tracking bidders, working out winners and chasing payment is time-consuming and error-prone, and winners often don't hear until days later.
The solution
We designed and built a web-based Silent Auction Manager that keeps the paper bidding families enjoy, while automating the admin around it: registration, winner identification, payment tracking and reporting. It's designed to work reliably on patchy wifi and to be simple enough for attendees of mixed tech confidence, including grandparents. It has been built, tested and demonstrated to a local school, and is ready for any school, club or community group to use at their next event.
Key features
QR code registration: quick, contactless sign-up for attendees on the night
Bidder number management: every bidder tracked against a clear number
SMS winner notifications: winners texted automatically at the end of the auction
Payment and collection tracking: see at a glance who has paid and collected
Volunteer role management: assign and manage volunteer access and tasks
Audit logging: a clear record of key actions for accountability
End-of-event reporting: totals and outcomes ready as soon as the auction closes
Privacy-first data deletion: attendee data cleared once the event is done
What it's designed to do
Cut the manual admin, make the night easier for volunteers, and let winners know on the day rather than chasing them with phone calls afterwards. It's reusable, so it can be set up for any school, club or community group's own event.
Design decisions
The decision to keep physical bidding on paper was deliberate. Families enjoy walking around, seeing the items and outbidding each other in person. The digital system handles the administration behind the scenes (registration, item tracking and winner notifications) without replacing the parts of the event that people valued.
This is a good example of using technology where it genuinely helps, without overcomplicating something that already works.
Services demonstrated
Custom Business ToolsAutomationBusiness Requirements & Solution Design
The admin system
Coordinator dashboard: event setup, progress tracking, items, payments, reporting and audit log in one placeEnd-of-event reporting: totals reconciled and exportable, with bidder data deleted once the event is closed
The bidder experience
QR registration pageSign up for a bid number
Note: Shown with sample test data only. No real bidder or school details.
№ 03 · Social media and content
From paddock to picture book
Winnie is a real white Highland calf, born at Cadzow Croft in Victoria's Macedon Ranges in February 2025. Her first weeks became a children's picture book, Winnie is born. The farm needed a way to introduce Winnie to a new audience and build excitement for the book, without losing the farm's own voice.
ClientCadzow Croft (the founder's own farm), Macedon Ranges
ProjectSocial media set-up and launch content for Winnie is born
PlatformsFacebook, Instagram
The challenge
Cadzow Croft already had a farm audience on Facebook and Instagram, but a children's book speaks to a different crowd: parents, grandparents, teachers and book lovers. Posting book content on the farm accounts risked confusing both audiences, and a brand-new account starts from zero. The launch also had to stay flexible, because the publishing date depended on final print review.
What we did
Gave Winnie her own home. A dedicated Facebook Page and Instagram account, set up as a book series and linked to the farm brand.
Made her easy to find. Names, bios and categories written with the words people actually search for, such as "children's book" and "Highland calf".
Planned the launch. A single content calendar running the book countdown alongside the farm's regular posts, so neither account crowds the other.
Created on-brand content. Reels, carousels and an animated talking-Winnie video, with every character, colour and setting matched to the book's illustrations.
Connected the two brands. Instagram Collabs, Facebook shares and cross-tagging so each account introduces the other's audience.
Kept it in the owner's hands. Simple, repeatable steps and ready-to-post packs, so the farm can keep posting confidently on its own.
The result
Two connected brands telling one clear story, and a library of launch content ready the day the book went live on 23 October 2026.
The real Winnie at Cadzow CroftWinnie is born, out now
Services demonstrated
Social Media Set-upSearch-friendly ProfilesContent PlanningVideo & Graphic Content
Note: Cadzow Croft is the founder's own farm and Winnie is born is her own book, run the same way as any client project. Follow Winnie on Facebook and Instagram, or visit cadzowcroft.com.au.
Also
Cadzow Croft
ProjectFamily farm in the Macedon Ranges, Victoria
A Squarespace website designed and built to support a small rural business raising Scottish Highland cattle and selling premium hides and beef. The site includes product pages, a photo gallery, content updates (blog), and a contact page.
This is a personal project, but it demonstrates practical website delivery for a rural small business: exactly the kind of business Grounded Business Solutions is built to help.
Cadzow Croft homepage: Highland cattle, farm story and photo galleryComing soon · In-house product
Tell Mosely what's going on. Mosely sorts the week.
Mosely is a voice-first life management app designed, built and published by Grounded Business Solutions. It brings family, animals, farm jobs, fitness, birthdays and everyday admin into one calm place, and only shows the parts you actually use.
Built and hosted in Australia, with privacy by design: minimum personal data, no location tracking, encrypted throughout. Mosely is in final testing now and launching soon.
More projects coming soon.
Additional case studies will be added as new projects are completed. If you'd like to discuss how a similar solution could work for your business, get in touch.
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